Question 1

How long does a typical investigation take?

Accepted Answer

Most investigations take 2–4 weeks. Time-sensitive tracing (such as following crypto in real time) starts within hours of intake. Complex multi-jurisdictional cases can take longer.

Question 2

What kinds of fraud do you investigate?

Accepted Answer

Cryptocurrency scams, fake investment platforms, romance fraud, business email compromise, phishing, sextortion, and identity theft. If your case involves online financial crime, we can usually help or refer you appropriately.

Question 3

Can you guarantee recovery of my money?

Accepted Answer

No reputable investigator can. We can tell you honestly what your case looks like, build the evidence base, and pursue every legitimate recovery path — but anyone promising guaranteed recovery is itself a scam.

Question 4

How much does an investigation cost?

Accepted Answer

The initial case review is free. Investigations are quoted on a fixed-fee or retainer basis depending on scope. You'll always get a written quote before any work begins.

Question 5

Do you work outside Canada?

Accepted Answer

Yes. We work with clients worldwide and have active contacts with exchanges, banks, regulators, and investigators in 40+ jurisdictions.

Question 6

Is my information kept confidential?

Accepted Answer

Yes. Every case is covered by an NDA by default, and your file is only accessible to the small team working on it.

Question 7

I already reported to the police — can you still help?

Accepted Answer

Absolutely. In many cases, our evidence reports support and accelerate an existing police investigation. We work alongside law enforcement, not around them.

Question 8

How do I get started?

Accepted Answer

Send us a short summary of what happened via the contact page. We'll respond within one business day with next steps.

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